These terms govern your use of the c9taya platform. Please read them carefully before registering or placing any bets. By creating an account, you confirm that you have read, understood, and agreed to all the rules set out below.
To register and use c9taya, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that all information you provide — including your name, date of birth, and contact details — is accurate, complete, and up to date. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice and any associated balances may be forfeited. c9taya reserves the right to request identity verification documents at any time to confirm eligibility, and failure to provide these within a reasonable period may result in account suspension. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
All financial transactions on c9taya are processed in Philippine pesos (PHP). Deposits must be made using the payment channels listed on the platform — currently including GCash, Maya, and selected Philippine bank transfers — and are subject to the minimum and maximum amounts displayed at the time of transaction. Withdrawals are processed to the same payment method used for the most recent deposit unless otherwise approved by the platform. c9taya is not responsible for delays caused by third-party payment providers, bank processing times, or incorrect account details submitted by the player. Any attempt to reverse, dispute, or charge back a deposit through your payment provider without first contacting c9taya support will be treated as a breach of these terms and may result in permanent account closure. For full details on how to cash out your winnings, visit the Withdrawal page.
Bonuses and promotions offered on c9taya are subject to individual terms that are published on the Promotion page at the time the offer is made available. Unless stated otherwise, all bonuses carry wagering requirements that must be met before any associated winnings can be withdrawn. c9taya reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, and to void bonus winnings if there is evidence of abuse, collusion, or exploitation of promotional terms. Players may not hold more than one active bonus simultaneously unless the specific promotion explicitly permits this. Bonuses are intended for personal recreational use only and may not be transferred between accounts.
Players are strictly prohibited from using c9taya for any unlawful purpose, including but not limited to money laundering, fraud, or any activity that violates Philippine law. The use of automated software, bots, scripts, or any third-party tools designed to gain an unfair advantage over other players or the platform is strictly forbidden and will result in immediate account termination. Collusion between players — including sharing game information, coordinating bets, or any form of chip dumping — is treated as a serious breach of these terms and will be investigated and acted upon accordingly. c9taya monitors all account activity and reserves the right to void bets, withhold winnings, and close accounts where prohibited activity is detected or reasonably suspected. Any attempt to exploit software bugs, glitches, or errors in the platform's favour must be reported to support immediately; exploiting such errors rather than reporting them will be treated as a violation of these terms.
c9taya is committed to promoting responsible gaming among all Filipino players and provides tools to help you manage your activity in a healthy and balanced way. Players may request deposit limits, session time reminders, or temporary self-exclusion periods by contacting the support team or visiting the Responsible Gaming page. Self-exclusion requests are processed as quickly as possible and, once active, cannot be reversed until the agreed exclusion period has elapsed. If you believe your gaming habits are causing financial or personal harm, we strongly encourage you to seek support from a qualified counselling service and to make use of the self-exclusion tools available on the platform. c9taya will not knowingly allow a self-excluded player to open a new account during their exclusion period, and any winnings generated by a self-excluded account may be voided.
Your personal data is collected and processed in accordance with c9taya's Privacy Policy, which forms part of these terms and conditions. By registering an account, you consent to the collection, storage, and use of your personal information for the purposes of account management, identity verification, fraud prevention, and regulatory compliance. c9taya uses industry-standard security measures to protect your data, but you are responsible for keeping your password secure and for logging out of your account on shared or public devices. You must notify c9taya support immediately if you suspect that your account has been accessed without your authorisation. c9taya will never ask for your password via email, live chat, or any other communication channel, and any such request should be treated as fraudulent and reported to the support team.
c9taya provides its platform on an "as available" basis and does not guarantee uninterrupted access to games, payment processing, or any other service at all times. The platform shall not be liable for any loss of winnings, data, or opportunity arising from technical failures, scheduled maintenance, or circumstances beyond its reasonable control, including network outages or third-party service disruptions. c9taya reserves the right to amend these terms and conditions at any time, and updated terms will be published on this page with a revised effective date. Continued use of the platform after any changes have been published constitutes your acceptance of the revised terms. If you do not agree with any updated terms, you should stop using the platform and contact support to close your account. For any questions about these terms, please visit the FAQ page or reach out to the support team directly.
Common questions Filipino players ask about the c9taya terms and conditions.
Now that you have reviewed the terms, you are ready to create your free account and explore everything the platform has to offer — from slot games and fish games to regular PHP bonuses and fast GCash withdrawals.